Data Privacy Policy

Our company takes the protection of personal data very seriously. We want you to know when we store which data and how we use it. When processing personal data, we comply with the requirements of the EU General Data Protection Regulation (GDPR) and the new Federal Data Protection Act (BDSG).

Usage data

The use of the website does not require the disclosure of personal data. Every time you access one of our websites, data about your visit to the website is stored in a log file. These log files and prepared usage statistics are made available to us via our web host. This data is not personal; we cannot trace which user has retrieved which data. No data will be passed on to third parties. Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. It is not possible to fully protect the transferred data from being accessed by third parties.

Server log files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information includes:

• Browser type, browser version and browser language
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of server request
• Date and time zone difference for GMT of server request
• IP address
• Name and URL of the retrieved file or website
• The volume of data transferred
• Access status / http status code
• Notification of successful retrieval
We use the log data only for statistical evaluations for the purpose of operation, security and optimisation of our service/ website. We do not combine this data with other data sources.

Contact details

We may need personal data in individual cases for certain offers and services. In that case, the data voluntarily provided by you – for example via a form – shall only be used by us for the purpose you have requested, for example, for getting in touch with you. No data will be passed on to third parties.

Usage of cookies

“Cookies” are small files that enable us to store information specific to you, the user, on your PC while you are visiting one of our websites. Cookies help us to ascertain the number of users who have used our web pages and the usage frequency and to make our services as convenient and efficient as possible for you.

On the one hand, we use so-called “session cookies”, which are stored temporarily solely for the period that you use one of our web pages.. On the other hand, we use “permanent cookies” to record information about visitors who access one of our websites on a repeated basis. This allows us to offer you optimized user guidance as well as to “recognize” you and with repeated use to present you with a website which is as varied as possible and which contains new content. The content of a permanent cookie is limited to an identification number. Name, IP address etc. are not stored. No individual profiles are created about your user behaviour.

It is also possible to use our services without cookies. You can disable the storage of cookies in your browser, restrict it to certain websites or set your browser such that it notifies you as soon as a cookie is sent. You can also delete cookies from your computer’s hard drive at any time (Folder: “Cookies”). Please note that in this case you must expect a restricted display of the website and limited user guidance.

Rights of data subject

Data subject is entitled:

  • To request information about your personal data which is being processed by us in accordance with Art. 15 GDPR. In particular, you may request information on the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the right to rectification, deletion, restriction of processing or objection, the right of complaint, the origin of your data, unless it has been collected from us, as well as the existence of an automated decision-making,including profiling and, where appropriate, meaningful information about their specifics;
  • Pursuant to Art. 16 GDPR, you are entitled to demand the rectification of inaccurate or the completion of your personal data stored by us without delay.;
  • Pursuant to Art. 17 GDPR, you are entitled to request the erasure of your personal data stored with us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.;
  • Pursuant to Art. 18 GDPR, you are entitled to demand the restriction of the processing of your personal data if you dispute the accuracy of the data, if the processing is unlawful but you refuse its deletion and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have filed an objection against the processing in accordance with Art. 21 GDPR.

To do this, please contact us by e-mail at info@cultural-heart-of-germany.com. Alternatively, as in all other cases, you can of course contact our company at the postal address provided.

Furthermore, pursuant to Art. 7 para. 3 GDPR, the data subject is entitled to revoke its consent to the processing of personal data for one or more purposes in the future. Revoking your consent will not affect the legality of any processing that took place before the revocation. However, revoking your consent may affect the purpose for which the data was collected. To do this, please contact us by e-mail at  info@cultural-heart-of-germany.com.

Deletion of personal data

Personal data will be deleted if the purpose for the storage no longer applies and no legal provision (e.g. pertaining to the statutory retention period) prescribes the retention of the data. The provisions of Art. 17 GDPR in conjunction with Section 35 BDSG apply. Where the deletion is impossible for legal, contractual, commercial or tax-related reasons, the processing of data may be restricted at the data subject’s request.

Data subject’s right to data transferability

Pursuant to Art. 20 GDPR, the company guarantees the right to data transferability . Every data subject is entitled to receive a copy of his/her personal data in a standard machine-readable file format.

Data subject’s right of appeal

Pursuant to Art. 77 GDPR, the data subjects are entitled to file a complaint with a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or at our headquarters.

Right of objection in accordance with Art. 21 GDPR

Where your personal data is processed based on legitimate interests pursuant to Art. 6 para. 1 p. 1 (f) GDPR, you have the right, pursuant to Art. 21 GDPR, to object to the processing of your personal data on grounds relating to your particular situation or if the objection is directed against direct advertising. In the latter case, you have a general right of objection, which is implemented by us without stating a particular situation. If you wish to exercise your right of revocation or objection, please send an e-mail to info@cultural-heart-of-germany.com.

Data security

We implement current technical measures to ensure data security, in particular to protect your personal data against the data transmission hazards and against third parties gaining unauthorised access to your data. These are adapted to the current state of the art in each individual case.

We use the most common SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser when you visit our website. Typically, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual Web page of our website is transmitted in encrypted form by the closed representation of the key or lock symbol in your browser status bar.

We also implement appropriate technical and organisational security measures to protect your data against accidental or intentional tampering, partial or complete loss, destruction or against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

Use of Google AdWords

We also use the Google advertising tool “Google-Adwords” for advertising purposes. As part of this, our website uses the “Conversion Tracking” analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”. If you access our website via a Google ad, a cookie is placed on your computer. Cookies are small text files that your Internet browser downloads and stores on your computer. These so-called “conversion cookies” cease to be active after 30 days and are no longer used to identify you personally. If you visit certain pages of our website and the cookie is till active, we and Google know that you as a user have clicked on one of our advertisements placed with Google and have been redirected to our webpage.

Google uses the information obtained through “conversion cookies” to compile statistics for our website. These statistics tell us the total number of users who have clicked on our ads, as well as which pages of our website were subsequently accessed by each user. However, neither we nor other advertisers who use “Google-Adwords” receive any kind of information that can be used to personally identify users.

You can prevent the installation of “conversion cookies” by making the appropriate settings in your browser, such as a browser setting that generally disabled the automatic setting of cookies or specifically blocks only the cookies from the “googleadservices.com” domain.

You can obtain the relevant data privacy policy from Google at the following link: https://policies.google.com/privacy?hl=en

Links to other websites

Our homepage contains links to other websites. This also apply to all social media plattforms. We accept no responsibility for the contents of any linked websites. You may not create any link to our website without our prior written consent.

We have no influence on whether their operators comply with the data protection regulations. Please note the disclaimer in the Legal notice.
e clicked. This information cannot be assigned to the individual newsletter recipients. The evaluations are used for recognising the readers’ reading habits and to adapt our contents accordingly.

Privacy policy for the usage of the analysis service Matomo

Our website uses Matomo, which is a so-called web analysis service. Matomo uses so-called “cookies”, which are text files stored on your computer to help us analyse how users use the website. For this purpose, the usage information generated by the cookie (including your truncated IP address) is transmitted to our server and stored for usage analysis purposes, which helps optimise our website. During this process, your IP address is immediately anonymised such that you as a user remain anonymous to us. The information generated by the cookie about your use of this website will not be disclosed to third parties. You can prevent the use of cookies by making appropriate settings in your browser software; however, we must advise you that this will prevent you from using the full range of functions on this website.

If you do not agree to the storage and evaluation of the data related to your visit, you can veto the storage and usage subsequently at any time by a mouse click. In this case, a so-called opt-out cookie is stored in your browser, which means that Matomo does not collect any session data at all. Please note: when you delete your cookies, this results in the opt-out cookie also being deleted and it may be necessary for you to activate it again.

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Cultural Heart of Germany